IT Support Degrees for Military and Veterans
What is an IT Support Degree?
An IT Support Degree, sometimes known as a Computer Support Degree, teaches students everything they need to know about information technology (IT) systems. They learn hardware and software installation, computer and system maintenance and troubleshooting, and customer service skills to assist others with their tech issues.This degree typically covers topics such as computer networks, operating systems, cybersecurity, and help desk and project management, among other aspects of support. As the field is ever-changing, once a student gets a job, they can add certifications on top of their already existing degree to remain relevant in the field.
What can you do with an IT Support Degree?
A common myth is that IT Support workers solely fix malfunctioning computer systems and networks, but there’s more to it than that. IT support workers can develop or design applications and manage servers and databases.Companies in every industry need individuals to install, administer, maintain, and troubleshoot computers and computer systems so their businesses can function seamlessly daily. While an IT Support degree isn’t always required, having one can make your job search much easier.
Is IT Support Hard?
An IT Support Degree can be challenging for some students. This study requires a passion and aptitude for technology and solving problems, and you must be willing to learn new things all the time as the field is constantly changing.IT Support is also known to have a steep learning curve and doesn’t rely on intuition or prior experience like some fields of study do. It involves attention to detail and the ability to understand complex concepts.
Is an IT Support Degree worth it?
IT is still a relatively new field that is in flux, and someone who is knowledgeable in this field can find very lucrative work across various industries throughout their career. According to the Bureau of Labor Statistics, IT occupations are growing much faster than the average, with about 377,500 openings projected annually until 2032.Filters
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An Associate’s Degree in IT Support
An Associate's Degree covers the basics of IT support, including troubleshooting hardware, software and network issues to prepare students for entry-level positions in the workforce. Coursework takes about two years to complete.Some jobs you can find with an Associate’s Degree in IT include:
- Help Desk Technician- A help desk tech troubleshoots issues regarding computers and associated items (for example, software) for a company’s customers and employees. Average annual salary: $49,406.
- Desktop Support Specialist- Desktop support specialists maintain and manage computer systems. They may install and configure software, diagnose and repair hardware and perform system upgrades. Average annual salary: $58,495.
- Network Support Technician- A person in this role assists with computer network setup, maintenance, and troubleshooting, such as configuring network settings and diagnosing connectivity issues. Average annual salary: $79,898.
A Bachelor’s Degree in IT Support
A Bachelor's Degree in IT Support prepares grads for mid- or upper-level positions and is typically more focused on network administration, cybersecurity, database and IT project management. Coursework takes four years to complete.Some jobs you can find with an Bachelor’s Degree in IT include:
- IT Support Specialist- A person in this role troubleshoots network issues, configures and maintains servers, conducts system backups, and may implement security measures. Annual average salary: $132,229.
- Information Security Specialist- A person in this role safeguards a company’s data and information systems from cyber threats or other attacks. Average annual salary: $120,360.
- Network Administrator- A person working as a network admin installs, configures and manages system and network infrastructure. Average annual salary: $95,360.
Select VA-Approved Colleges with IT Support Degrees
Alamo Colleges District- Alamo Colleges District offers an Associate’s Degree in Computer Support. It has GI Bill approved programs, offers credit for military experience, is approved for Tuition Assistance, and awards credit for the CLEP exam. Alamo Colleges District is a MyCAA-approved school.Oakland Community College- Oakland Community College offers an Associate’s Degree in Computer Support and has GI Bill approved programs, offers credit for military experience, awards credit for the CLEP exam and is approved for Tuition Assistance. Oakland Community College is a MyCAA-approved school.
Monroe Community College- Monroe Community College offers an Associate’s Degree in Computer and Information Sciences and Support Services. It has GI Bill approved programs, offers credit for military experience, awards credit for the CLEP exam and is approved for Tuition Assistance.
Cabrillo College-Cabrillo College offers a Computer Support Specialist Associate’s Degree. It has GI Bill approved programs, is approved for Tuition Assistance, and awards credit for the CLEP exam.